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| How do I access the Books West online catalog? |
| Why can't I login? |
| How do I search or browse the product catalog? |
| How do I search or browse for specific books
(instructions for entering search criteria)? |
| What are the steps involved for ordering books
online? |
| How do I add books to my shopping cart? |
| How do I view and change items in my shopping
cart? |
| How do I submit an order (checkout)? |
| How do I sort my search criteria? |
| Why do my search results never show more than
500
items? |
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| How do I access the Books West online catalog?
Back to Top |
| To access the Books West online catalog you click the
'Browse Catalog' link located near the top of the screen. Before proceeding to
the online catalog, you will be required to log into the system. For login
instructions, see Why can't I login? |
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| Why can't I login?
Back to Top |
| To login to the online catalog, you must have a valid Books
West customer number and password. You will use these to access the system by
entering them at the login screen. If you are unsure of your customer number
and/or password, then please contact Books West. |
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| How do I search or browse the product catalog?
Back to Top |
In order to view the Books West product catalog you must first enter search
criteria that specify which books you want to find. When you first click the
'Browse Catalog' link near the top of the page, you will be directed to the
'Search Criteria' page where you can specify what to search for. To enter a
search criteria, follow the instructions for How
do I search or browse for specific books?
NOTE: Once you specify a search criteria, the 'Browse Catalog' link will
always take you directly to the search results for that criteria. So, to enter
a new search criteria, you must click the 'New Search' link from the 'Search
Results' page.
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| How do I search or browse for specific books
(instructions for entering search criteria)?
Back to Top |
To find specific books in the Books West catalog, follow
the instructions below.
From the 'Search Criteria' page, there are two ways to search for books:
1) Search for a specific ISBN.
To do this, enter an ISBN and click the 'Search ISBN' button.
2) Browse the product catalog based on some search criteria.
To do this, enter (or select) values for one or more of the available filter
criteria (keyword, price, category, region or date published) and then click
the 'Search' button.
If you specify a 'Keyword/phrase' criteria, the system will look for any
occurance of the EXACT word or phrase you enter. Please do not use quotes
around your keyword or phrase.
If you specify a 'Date Published' criteria, the system will accept either
mm/dd/yyyy or mm/dd/yy format only.
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| What are the steps involved for ordering books
online? Back to Top |
To order books online, follow these steps:
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Find the books you want to order. see How do I
search or browse for specific books?
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Add the books to your shopping cart. see How do
I add books to my shopping cart?
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Review your shopping cart. see How do I view and
change items in my shopping cart?
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Checkout. see How do I submit an order
(checkout)?
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| How do I add books to my shopping cart?
Back to Top |
| To add a book to you shopping cart, you must first find the
book by doing a search. From the 'Search Results' page, you add an item to your
cart by entering the quantiy you want to order and clicking the corresponding
'Add To Cart' link. If you click 'Add To Cart' for an item that already exists
in your shopping cart, the new quantity will be added to the current quantity.
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| How do I view and change items in my shopping
cart? Back to Top |
Click on the 'View Cart' link located in the upper right
part of your screen. From here, you can change the quantity of any item,
specify whether or not you will accept backordered items, delete individual
items or delete all items. If you change the quantity of any items OR change
the 'Allow Backorder' option, you should click the 'Update Cart' button to
submit the changes and update the various price totals.
When you are done updating your cart, click the 'Proceed to Checkout' button.
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| How do I submit an order (checkout)?
Back to Top |
| Clicking the 'Proceed to Checkout' button from the
'Shopping Cart' page will take you to the 'Checkout' page. From here, you
should review your order to make sure it is complete and accurate. If your
company requires a PO number for billing purposes, you should enter it before
submitting the order. You can also include an optional comment. To submit the
order, click the 'Submit Order' button.
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| How do I sort my search criteria?
Back to Top |
| On the 'Search Results' page, you can sort the search
results by selecting any available sort option from the 'Sort By' dropdown list
(located just above the table of books). Sorting can be very useful for helping
find a particular book within your search results. NOTE: The maximum number of
books ever returned by the search engine is
500
(i.e. the top
500
books meeting the search criteria and sort criteria).
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| Why do my search results never show more than
500
items? Back to Top |
| When more than
500
books match the current search criteria, the Books West search engine will only
return the top
500
. This is done to speed up the search and to minimize the number of result
pages that a user has to browse through. If the book you are looking for is not
one of the
500
books returned by the search engine, then you should either re-sort the books
(see How do I sort my search criteria?)
or refine your search (see How do I search or
browse for specific books?).
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